Unfortunately if a fabric has been cut to a particular length for a customer it cannot be refunded. For this reason, we recommend that you purchase sample swatches or get in touch with us before making your purchase.
Every care is taken to ensure that fabric leaving us is in tip top condition. Each length of fabric is checked over by our packer. We understand that the occasional error could be made therefore we ask that you check the condition of your purchase immediately on receiving it, and before using it, as we cannot accept the return of items deemed to be faulty once they have been cut or used. We ask that you please contact us as soon as possible after receiving your fabric if you are not fully satisfied. If agreed by Fabrics For Sale, items must be returned in their original condition within 28 days of purchase. Please ensure that you always contact us on firstname.lastname@example.org prior to sending anything back.
We recommend that you do not accept delivery of an item if the exterior packaging is clearly damaged. Please ensure that we and the carrier are informed of the reason for which the item was not signed for.
Fabric swatches cannot be returned for a refund. Please note that samples are provided to assist with choice, and that their measurements are approximate.